"I recommend not only the T- HUB product but also the fine people at Atandra. T-HUB will easily pay for itself with its speed, and time savings..." - Steve F. Owner - AnimalWorld and T-Hub user since 2005

Frequently Asked Questions

 

How do I know which edition of T-HUB I need?
There are 3 editions of T-HUB to help you connect online store with QuickBooks. You can choose one that is most suitable for your business needs.

• T-HUB STANDARD can download online orders into QuickBooks, automatically creating sales receipts or invoices.
  
• T-HUB PRO can import online orders into QuickBooks, plus provide for shipping integration and offline credit card processing.
  
• T-HUB ADVANCED can update inventory in real-time between your back-office and website.
  
  
  »  Compare features to help you decide
  

Can I upgrade to another edition of T-HUB later?
Yes, you can start with T-HUB Standard and upgrade to Pro or Advanced later. You will get 20% discount on the license price for the upgrade.

What if T-HUB isn't right for me?
There is a 15-day FREE trial which will help you decide if T-HUB is right for you. However, if you purchase T-HUB and you are not 100% satisfied, return it within 30 days for a full refund on purchase price.

Is it easy to setup T-HUB?
T-HUB installation involves copying some scripts to your server (through your admin website) and installing desktop software on your local computer. You will then configure T-HUB for the way you want to use it. In most cases, setup can be completed in under an hour.

How do I know if T-HUB can work with my website/online store?
T-HUB is compatible with many popular shopping carts. Visit the product page for each T-Hub edition and check compatible carts and the level of integration (direct import vs. order file download, inventory updates, order status update). If you do not see your cart in the list, but like what T-HUB offers, explore our customization option.

What kind of help can I get in using the product?
You will receive 30-day unlimited support for FREE with all license purchase. You can purchase an annual support contract to ensure ongoing coverage beyond 30-day period.

 

Who is Atandra?
New Jersey-based Atandra provides software solutions for small business. We take pride in delivering solutions that improve productivity at your business, while remaining easy to use and affordable. Click here to learn more About Us.